Irene Rosenfeld: Setting New Directions for Kraft Foods

            
 
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Case Details:

Case Code : LDEN079
Case Length : 16 Pages
Period : 2006-2011
Pub Date : 2012
Teaching Note : Not Available
Organization : Kraft Foods Inc.
Industry : Food; Consumer packaged goods
Countries : Global

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Early Years

Rosenfeld was born on May 3, 1953, to a Jewish couple settled in Westbury, about 30 miles from New York City. Her father, who was her main inspiration in life, was an accountant by profession. Rosenfeld obtained a Bachelor's degree in psychology from Cornell University (Cornell) in 1975. Upon graduating, she acquired an MBA, followed up with a doctorate in marketing and statistics from the same university in 1980. At Cornell, she met Philip Rosenfeld, a fellow student whom she married in 1977. They had two daughters. After her husband's death in 1995, she married Richard Illgen, an investment banker. But she retained her first husband's name - Rosenfeld. After completing her doctorate in 1980, Rosenfeld had to decide on a career either in academia or business.

Leadership and Entrepreneurship Case Studies | Case Study in Management, Operations, Strategies, Leadership and Entrepreneurship, Case Studies

She chose the latter. Rosenfeld began her career as an associate research director in consumer research at a New York-based advertising agency Dancer Fitzgerald Sample. After working there for two years, she joined General Foods6 as an associate market research manager in 1981. This marked her entry into the food industry. While working at General Foods she fixed some struggling brands such as Kool Aid7. She presented the company's executives with research showing that Kool-Aid should be marketed directly to kids instead of mothers. Impressed by this, they asked her to work full time on the brand. Rosenfeld repositioned Kool-Aid as a healthier drink and this improved sales. In November 1985, General Foods was purchased by Philip Morris Companies Inc.8

She chose the latter. Rosenfeld began her career as an associate research director in consumer research at a New York-based advertising agency Dancer Fitzgerald Sample. After working there for two years, she joined General Foods9 as an associate market research manager in 1981. This marked her entry into the food industry. While working at General Foods she fixed some struggling brands such as Kool Aid10. She presented the company's executives with research showing that Kool-Aid should be marketed directly to kids instead of mothers. Impressed by this, they asked her to work full time on the brand. Rosenfeld repositioned Kool-Aid as a healthier drink and this improved sales. In November 1985, General Foods was purchased by Philip Morris Companies Inc...

Excerpts - Next Page>>

Leadership and Entrepreneurship Case Studies | Case Study in Management, Operations, Strategies, Leadership and Entrepreneurship, Case Studies


6] In 1929, Postum Cereal Company, Ltd changed its name to General Foods Corporation. In November 1985, tobacco company Philip Morris purchased General Foods for US$5.6 billion.
7] Kool-Aid is a powdered beverage available in a range of flavors.
8] Philip Morris Companies Inc. was one of the largest tobacco companies in the world. In 2001, Philip Morris changed its name to Altria Group, Inc.
9] In 1929, Postum Cereal Company, Ltd changed its name to General Foods Corporation. In November 1985, tobacco company Philip Morris purchased General Foods for US$5.6 billion.
10] Kool-Aid is a powdered beverage available in a range of flavors.

 

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